Michelle Sellers in

Michelle Sellers

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Senior Customer Success Manager at Insurity
📍 North Port, Florida, United States

Michelle Sellers is a Senior Customer Success Manager at Insurity with deep expertise in customer care, technical support, and team leadership within the insurance technology industry. A graduate of the University of South Florida, she is recognized by colleagues for being professional, dedicated, and organized, consistently exceeding customer expectations throughout her career.

Michelle demonstrates a strong commitment to continuous learning, recently completing courses in Responsible AI, strategic thinking, and serving internal customers. She publicly celebrates the professional achievements of those around her, as shown by her recent post congratulating a colleagues military promotion.

She has worked with at least one colleague for over 20 years across two different companies.

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Experience
37 Years
Current Role
Senior Customer Success Manager
Job Level
Middle
Location
North Port, Florida, United States
Personality Overview

How Michelle shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Michelle cares about

Customer Advocacy
Her entire career, including current and past roles, has been dedicated to customer-facing positions focused on support, success, and issue resolution.
Insurance Technology
[Predicted] Her professional experience is exclusively within companies that provide software and services to the insurance industry, such as Insurity and Zenith Insurance.
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Career

Work history

3-2024
Senior Customer Success Manager
Insurity
4-2009 - 3-2024
Customer Success Manager
Insurity
6-1993 - 2-2009
Enterprise Help Desk Manager
Zenith Insurance Company (United States)
6-1993 - 4-1998
Help Desk Manager
Riscorp Insurance Services
3-1989 - 6-1993
Customer Support Manager
Insurance Software Packages, Inc.
In the press

Media appearances

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Education
1986 - 1988
Bachelor of Science (BS)
University of South Florida
1984 - 1986
Associate of Arts (AA)
Pasco-Hernando State College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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