Michelle Serna - SHRM-CP

Critic
DISC Type : C

Human Resources Director at Reyes Group Ltd

Griffith, Indiana, United States

Overview

Michelle has no verified overview

Personality Overview

Objective Thinker

Critic

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They like to do things independently and don’t look for support from others. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Michelle has no verified topics they care about

Media Appearances

Michelle has no verified media appearances

Work History

9-2023
Human Resources Director at Reyes Group Ltd
4-2023 - 9-2023
Human Resource Representative at United States Steel Corporation
7-2018 - 3-2023
Human Resources Generalist at South Suburban College
10-2010 - 7-2018
Human Resources Specialist at South Suburban College

Education

1-2016 - 5-2021
Bachelor’s Degree from Purdue University Northwest

More Information

Social Presence :

Prographics :

Exp : 15 Location : Griffith, Indiana, United States Job Level : Mid-senior Designation : Human Resources Director at Reyes Group Ltd
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Insights For Selling To Michelle

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be ready for penetrating questions and critical examination of your pitch
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Michelle is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Michelle

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Michelle move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Michelle take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Michelle

Personality Compatibility


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