Mick Grover

Energizer
DISC Type : I

Telephony Consultant at Syensqo

Sittingbourne, England, United Kingdom

Overview

With over 20 years of experience, Mick is a telecommunications consultant specializing in voice support for financial services organizations in London. His expertise includes troubleshooting and implementing workable solutions within trading room environments, highlighted by a successful global Avaya to Cisco migration.

He is described as meticulously accurate, a quick learner, and someone who builds strong relationships to meet business objectives and deadlines. He works well both independently and as part of a team.

Personality Overview

Imaginative

Full Of Energy

Informal

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.

Topics They Care About

Telephony Systems Migration
He successfully managed and executed the migration of an entire global Avaya estate to Cisco systems during his time at Trafigura.
Voice Support Engineering
His career is built on two decades of experience as a voice support engineer, primarily within the demanding trading room environments of financial firms.
Telecoms Consultancy
Operates his own consultancy and has taken on multiple consultant roles, including short-term troubleshooting projects for NHS ambulance services.

Media Appearances

Mick has no verified media appearances

Work History

2-2025
Telephony Consultant at Syensqo
8-2023 - 2-2025
Avaya/Cisco Engineer at Trafigura
4-2022 - 3-2023
Voice Engineer at London Ambulance Service NHS Trust
7-2021 - 11-2021
Telephony Support Analyst ( contractor) at Teleperformance
6-2021 - 6-2021
Telephony Consultant at Yorkshire Ambulance Service NHS Trust

Education

Education details unavailable from Borden Grammar School
Education details unavailable from Canterbury College

More Information

Social Presence :

Prographics :

Exp : 33 Location : Sittingbourne, England, United Kingdom Job Level : Senior Designation : Telephony Consultant at Syensqo
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Insights For Selling To Mick

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mick is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mick

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mick move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mick take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Mick

Personality Compatibility


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