Mick Reid

Observer
DISC Type : ic

Director of Ecommerce Operations at Levi Strauss & Co.

Welwyn Garden City, England, United Kingdom

Overview

Mick is the Director of Ecommerce Operations at Levi Strauss & Co. , bringing extensive experience in operations and transformation from roles at Deliveroo, Ocado, and METRO MARKETS. He is a customer-focused retail professional with an MSc from Technological University Dublin, skilled in creating operational value for businesses at various stages of growth.

Outside of his corporate role, Mick is deeply committed to his community, serving as a Board Trustee for Isabel Hospice. He has a passion for supporting small businesses and has publicly advocated for entrepreneurs, particularly those in the hospitality industry during challenging economic times.

He actively uses his professional network to solicit stock donations from retailers for the hospices charity stores.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Ecommerce Operations
Leads ecommerce operations at Levi Strauss & Co. and has held senior operations roles at major companies like Deliveroo and Ocado Retail.
Data-Driven Improvement
He is passionate about using data and insights to drive improvements for both customers and the business.
Charitable Support
Serves as a Board Trustee for Isabel Hospice, a charity he actively supports and promotes through his professional network.

Media Appearances

Mick has no verified media appearances

Work History

1-2024
Director of Ecommerce Operations at Levi Strauss & Co.
8-2023
Board Trustee at Isabel Hospice
2-2022 - 12-2023
Global Director of Operations - Deliveroo Hop at Deliveroo
8-2021 - 2-2022
Operations Director at Ocado Retail Ltd
12-2018 - 8-2021
Operations Director at METRO MARKETS GmbH

Education

2006 - 2007
MSc. from Technological University Dublin
2002 - 2006
BSc. from Technological University Dublin

More Information

Social Presence :

Prographics :

Exp : 27 Location : Welwyn Garden City, England, United Kingdom Job Level : Mid-senior Designation : Director of Ecommerce Operations at Levi Strauss & Co.
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Insights For Selling To Mick

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mick is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Mick

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Mick move?

  • They like to analyze well and then make their decisions.
  • Can Mick take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Mick

Personality Compatibility


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