Miguel Navarro in

Miguel Navarro

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Head of Applied Emerging Technologies at KeyBank
📍 Mount Laurel, New Jersey, United States

Miguel is a seasoned digital leader and patented inventor serving as the Head of Applied Emerging Technologies at KeyBank. He specializes in turning emerging tech like Conversational and Generative AI into practical, purposeful innovations. Colleagues and peers recognize him for being an insightful and forward-thinking leader who fosters innovation.

Originally from the Philippines, Miguels passion for technology ignited in the 5th grade when his brother taught him Turbo Pascal. This early start fueled his interest in Web3 and AR/VR, and he later co-founded a mobile application company, NMigMa Entertainment LLC, to build apps for iOS and Android.

He is a passionate fraud fighter who frequently speaks on combating AI-driven scams like deepfakes and romance scams.

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Experience
14 Years
Current Role
Head of Applied Emerging Technologies
Job Level
Mid-senior
Location
Mount Laurel, New Jersey, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Miguel cares about

Fraud Prevention
He identifies as a "Passionate Fraud Fighter" and actively speaks and posts about mitigating risks from deepfakes, romance scams, and other AI-enabled fraud.
Generative AI
He has led a Generative AI team, discusses its applications in banking, and speaks at conferences on topics like leveraging customer data with GenAI.
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Career

Work history

7-2025
Head of Applied Emerging Technologies
KeyBank
11-2023 - 9-2025
Head of Client Identity Verification and Authentication
KeyBank
6-2022 - 11-2023
SVP, Business Technology Executive - Conversational AI Enterprise Delivery
KeyBank
11-2019 - 6-2022
Head of US Voice (Alexa, Siri, Google) and Emerging Platforms
TD
3-2019 - 11-2019
Acting Head of US Mobile Platforms
TD
In the press

Media appearances

Ohio's KeyBank appoints new tech executive. Featured in FinTech Futures
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Generative AI – Tech Leaders Unplugged (featuring Miguel Navarro, Head of Applied Emerging Technologies, KeyBank). Featured in Tech Leaders Unplugged
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Education
2001 - 2004
Associate's degree
Hudson County Community College
Bachelor of Science (B.S.)
Rutgers, The State University of New Jersey-Newark
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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