Miguel Oyola

Energizer
DISC Type : I

Senior Director, Information Technologies - Systems / Production Support at Oppenheimer & Co.

New York, New York, United States

Overview

Miguel Oyola is a Senior Director of IT Shift Operations at Oppenheimer & Co. with over 25 years of experience in IT for financial services. He specializes in managing production systems across complex Windows and UNIX environments, focusing on troubleshooting and problem-solving to ensure minimal downtime for critical applications.

His professional interests extend to major technology innovators, including legacy giants like IBM and Hewlett Packard Enterprise, suggesting a deep fascination with the evolution of enterprise computing and infrastructure.

Colleagues consistently describe him as a knowledgeable team player with strong, confident problem-solving skills.

Personality Overview

Imaginative

Enthusiastic

Informal

They are friendly, approachable and love to make new connections.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

IT Operations
Manages day-to-day production support and monitoring for Linux and Windows applications in a high-stakes financial services environment.
Production Support
Possesses deep expertise in troubleshooting complex hardware and software issues to minimize downtime for critical business systems.
Team Mentorship
Responsible for training, guiding, and mentoring IT staff, drawing from past experience supervising and developing helpdesk teams.

Media Appearances

Miguel has no verified media appearances

Work History

12-2009
Senior Director, Information Technologies - Systems / Production Support at Oppenheimer & Co.
11-2005 - 6-2009
Computer Operations Analyst at Societe Generale
7-2004 - 11-2005
Help Desk Analyst Team Lead / Supervisor at Netlojix
12-2003 - 7-2004
Database Entry Associate & Technical Support at ABC Industries, Inc.
1-2003 - 3-2003
IT Analyst at Sprint

Education

1998 - 1999
Education details unavailable from Syracuse University
2002 - 2003
LAN Administration training program from EAI Consulting & Training Inc.

More Information

Social Presence :

Prographics :

Exp : 27 Location : New York, New York, United States Job Level : Senior Designation : Senior Director, Information Technologies - Systems / Production Support at Oppenheimer & Co.
URL has been copied!

Insights For Selling To Miguel

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk about their team and how your product will help them do things better and easier
  • Talk anecdotally about the customer experience that your product offers

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Miguel is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Miguel

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Miguel move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Miguel take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Miguel

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.