Mike Robinowitz in

Mike Robinowitz

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Principal Solutions Engineer at Cresta
📍 Austin, Texas, United States

Mike is a Principal Solutions Engineer at Cresta, specializing in applying GenAI solutions to contact centers for Fortune 100 clients. A University of Texas at Austin alumnus, his expertise includes NLP, AI/ML SaaS solutions, and customer experience. Colleagues describe him as exceptionally "customer focused" and "hands-on".

Based in Austin, Texas, Mike maintains strong ties to his alma mater, The University of Texas at Austin. This connection suggests a likely interest in the universitys community and local sports culture.

Unique fact: In a prior role, he achieved 207% of his quota, generating $5.1 million in revenue in a single year.

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Experience
14 Years
Current Role
Principal Solutions Engineer
Job Level
Mid-senior
Location
Austin, Texas, United States
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Mike cares about

Generative AI
His current role focuses on leveraging GenAI in contact centers, and his toolkit includes platforms like ChatGPT, Claude, and Gemini.
Customer Experience
A core theme in his background, with deep experience in CX and NLP platforms like Qualtrics XM Discover (formerly Clarabridge).
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Career

Work history

1-2025
Principal Solutions Engineer
Cresta
1-2024 - 1-2025
Senior Sales Engineer
Motive
4-2023 - 12-2023
Principal Solutions Engineer
Qualtrics
5-2022 - 4-2023
Senior Solutions Engineer
Qualtrics
10-2021 - 5-2022
Solutions Engineer
Qualtrics
In the press

Media appearances

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Education
2007 - 2011
Bachelor of Business Administration (BBA)
The University of Texas at Austin
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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