Mike Young

Captain
DISC Type : DS

Sr. Customer Success Manager at Cox Automotive Inc.

San Antonio, Texas, United States

Overview

Mike has no verified overview

Personality Overview

Planner & Achiever

Dynamic But Sincere

Output-Driven

They are very professional in their approach and can weigh multiple perspectives together.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Mike has no verified topics they care about

Media Appearances

Mike has no verified media appearances

Work History

1-2020
Sr. Customer Success Manager at Cox Automotive Inc.
Strategic Account Manager at AutoGross Marketing, LLC.
Digital Solutions Manager at Dominion Dealer Solutions
Regional Sales Manager at Showroom Logic
Regional/National Account Manager at Dealix Corporation

Education

Education details unavailable from University of Houston

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Antonio, Texas, United States Job Level : Middle Designation : Sr. Customer Success Manager at Cox Automotive Inc.
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Insights For Selling To Mike

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mike is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Mike

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Mike move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Mike take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Mike

Personality Compatibility


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