Milena Kumurdjieva in

Milena Kumurdjieva

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Managing Director, Data and AI at Air Canada
📍 Toronto, Ontario, Canada

Milena Kumurdjieva is a business and technology leader with nearly two decades of experience at Canadian Tire, recently departing from her role as Associate Vice President of Applied AI and Automation. She specializes in developing and deploying enterprise AI solutions for the retail sector. She holds a Masters degree from the University of Plovdiv.

Milena is committed to fostering talent within the technology community, serving as a mentor for Tundra STEM, an organization dedicated to supporting students in STEM fields. She is also passionate about the positive societal impact of technology, demonstrated by her interest in initiatives like the AI for Good Global Summit.

Unique fact: Milena graduated with a perfect 6.0/6.0 GPA, the highest in her class.

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Experience
21 Years
Current Role
Managing Director, Data and AI
Job Level
Mid-senior
Location
Toronto, Ontario, Canada
Personality Overview

How Milena shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Milena cares about

Applied AI in Retail
Co-authored articles on using AI to enhance customer shopping experiences and improve employee productivity through tools like AI shopping assistants and internal chatbots.
Responsible AI Governance
Emphasizes the strategic and responsible use of AI, focusing on protecting data, managing interactions transparently, and putting humans at the center of the strategy.
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Career

Work history

1-2026
Managing Director, Data and AI
Air Canada
1-2024 - 1-2026
Associate Vice President, Applied AI and Automation
Canadian Tire Corporation
8-2021 - 12-2023
Associate Vice President, Advanced Analytics, Artificial Intelligence and Automation Enablement
Canadian Tire Corporation
9-2019 - 8-2021
Associate Vice President, Intelligent Automation
Canadian Tire Corporation
4-2017 - 9-2019
Senior Program Manager
Canadian Tire Corporation
In the press

Media appearances

More Than A Trend: Responsible AI is Essential to Retail Success. Featured in Canadian Tire Corporation – ESG News
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More Than A Trend: Responsible AI is Essential to Retail Success. Featured in Canadian Tire Corporation – Press Release
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Education
1-2022 - 12-2026
PhD Candidate
Institute of Information and Communication Technologies (IICT) - Bulgarian Academy of Sciences
M.S.
University of Plovdiv "Paisii Hilendarski"
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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