Milene Deranian

Questioner
DISC Type : c

Head de Cobrança e Canais Digitais de Originação at Omni Banco & Financeira

São Paulo, Brazil

Overview

Milene Deranian is a senior executive with over 30 years of experience in credit recovery, specializing in banking and financial portfolios. As the Head of Special Collections and Digital Origination Channels at Omni Conectado, she is recognized for being extremely dedicated and competent, with a focus on strategic planning and performance measurement.

She is passionate about innovation within the financial market, actively participating in strategic projects to shape the future of her company. Milene has a keen interest in sustainability, particularly in how environmental, social, and governance (ESG) principles can be applied to the vehicle financing market to create a positive impact.

Milene has participated in strategic discussions on compensating for greenhouse gas emissions within the vehicle financing market.

Personality Overview

Not Easily Convinced

Value Seeker

Cautious & Analytical

They are more likely than others to negotiate on pricing and terms.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Credit Recovery
Her career spans over 30 years in credit recovery, with deep expertise in managing portfolios for banks, financial institutions, and securitization companies.
Digital Origination
Her current role as Head of Digital Origination Channels at Omni demonstrates her focus on leveraging technology and innovation to drive business growth.
Business Innovation
Actively involved in strategic, innovative, and disruptive projects at Omni, holding a certification as an "Ambassador of Innovation" within the company.

Media Appearances

Milene has no verified media appearances

Work History

4-2019
Head de Cobrança e Canais Digitais de Originação at Omni Banco & Financeira
10-2017 - 4-2019
Superintendente at SISCOM
9-2000 - 10-2017
Gerente de operações at Êxito Brasil

Education

2-2024 - 6-2025
Master of Business Administration - MBA from FIA Business School
7-2012 - 7-2013
Master of Business Administration - MBA from USCS - Universidade Municipal de São Caetano do Sul

More Information

Social Presence :

Prographics :

Exp : 25 Location : São Paulo, Brazil Job Level : N/A Designation : Head de Cobrança e Canais Digitais de Originação at Omni Banco & Financeira
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Insights For Selling To Milene

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Milene is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Milene

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Milene move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Milene take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Milene

Personality Compatibility


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