Milind Tilak

Evaluator
DISC Type : scd

Assistant Vice President & Global Head of Healthcare BPaaS at Cognizant

Somerset, New Jersey, United States

Overview

Milind Tilak is the Assistant Vice President & Global Head of Healthcare BPaaS Operations at Cognizant, specializing in operational turnarounds and revenue growth. A certified Change Management Practitioner, he is known for enhancing profitability. Colleagues consistently describe him as a focused, people-oriented, and loyal leader.

His professional interests include major industry players like GE HealthCare. The extensive praise for his mentorship and guidance suggests a personal commitment to empowering team members and fostering their professional development, highlighting his passion for helping others succeed.

Unique fact: He holds dual certifications in Change Management, underscoring his expertise in guiding organizations through transformation.

Personality Overview

Fast But Analytical

Hard To Convince

Thorough Evaluator

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Healthcare BPaaS
As the Global Head of Healthcare BPaaS at Cognizant, this is his core area of professional focus and leadership.
Client Relationships
Multiple recommendations highlight his "excellent client management skills" and his ability to be a trusted partner for customers.
Team Mentorship
Frequently described as a "people oriented manager" and a "great mentor, " showing a dedication to developing his team.

Media Appearances

Milind has no verified media appearances

Work History

4-2025
Assistant Vice President & Global Head of Healthcare BPaaS at Cognizant
1-2021 - 4-2025
Senior Director - Operations at Cognizant
7-2016 - 1-2021
Director Operations at Cognizant
1-2010 - 6-2013
Vice President - Operations at Steria India Limited
11-2005 - 12-2009
Manager - Business and Client Operations at Infosys BPO

Education

1997 - 1999
MMM from Somaiya Institute of Management & Research
1995 - 1996
PGDMM from Jamanalal Bajaj Institute of Management

More Information

Social Presence :

Prographics :

Exp : 22 Location : Somerset, New Jersey, United States Job Level : Senior Designation : Assistant Vice President & Global Head of Healthcare BPaaS at Cognizant
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Insights For Selling To Milind

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Milind is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Milind

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Milind move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Milind take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Milind

Personality Compatibility


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