Mindy Jones

Energizer
DISC Type : I

Executive Director, Rare Disease Strategic Solutions at Biogen

United States

Overview

Mindy Jones is a healthcare executive at Biogen with over 20 years of experience leading patient-centered services for rare diseases, immunology, and specialty portfolios. She excels in operational transformations, leading large teams, and driving impactful strategies. She holds a Master of Healthcare Administration from The University of North Carolina at Chapel Hill.

She has spoken at industry events on topics like navigating insurance and access for rare diseases, highlighting her commitment to patient-centric engagement.

As a Biogen Legend award recipient, she is recognized as a high-impact leader, an honor reserved for a select few tenured employees.

Personality Overview

Big Picture Person

Believer

Informal

They are always positive and upbeat, so take their promises with a pinch of salt.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Patient-Centered Strategy
Her entire career is dedicated to designing and leading patient-centric services to improve access, experience, and health outcomes.
Rare Disease Access
She has deep expertise in leading patient services for rare diseases like SMA and ALS and has spoken publicly on improving patient access and navigating insurance.
Operational Transformation
She was specifically chosen to lead a major operational transformation for Biogen's Specialty and Rare Disease Patient Services, overseeing a 100+ person organization.

Media Appearances

Mindy has no verified media appearances

Work History

12-2024 - 11-2025
Executive Director, Rare Disease Strategic Solutions at Biogen
10-2023 - 12-2024
Executive Director, Acquisition Integration - Patient Services at Biogen
12-2021 - 10-2023
Executive Director, Head of Specialty and Rare Disease Patient Services at Biogen
1-2019 - 12-2021
Senior Director, Patient Services - Rare Disease Operations and Compliance at Biogen
8-2017 - 1-2019
Director, Patient Services - Rare Disease Operations and Compliance at Biogen

Education

Master of Healthcare Administration (MHA) from The University of North Carolina at Chapel Hill
Certificate in Core Public Health Concepts from The University of North Carolina at Chapel Hill

More Information

Social Presence :

Prographics :

Exp : 23 Location : United States Job Level : N/A Designation : Executive Director, Rare Disease Strategic Solutions at Biogen
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Insights For Selling To Mindy

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid overloading them with too much detail
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mindy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Mindy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Mindy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Mindy take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Mindy

Personality Compatibility


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