Mitchell, Courtney

Critic
DISC Type : C

Blackboard Administrator at Tidewater Community College

Norfolk, Virginia, United States

Overview

Courtney Mitchell is the Instructional Technology Director at Norfolk State University, where she leads teams in instructional design and learning management systems. Her extensive background spans military, corporate, and educational sectors in roles related to information systems, technology support, and project management. She holds a Bachelor of Science from Strayer University.

Outside of her professional life, Courtney is passionate about learning new things and traveling to experience diverse world cultures. She enjoys applying technology to solve real-world problems and engages in creative activities, including sketching and building models, showcasing a blend of analytical and artistic interests.

Courtney has a unique career path that includes grant writing and serving as an Activity Director for federal education grants.

Personality Overview

Critic

Precise

Objective Thinker

Unless the value is proven by data, they are unlikely to value fancy features.  They like to do things independently and don’t look for support from others. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Instructional Technology
Her career is centered on leading instructional technology services, managing design, and deploying new systems in higher education.
Elearning Design
She has recently completed courses in "Designing the Learner's Journey" and "Elearning Essentials: Storyboarding", indicating a focus on effective online course creation.
Learning Management Systems
Manages LMS teams at Norfolk State University and previously served as a Blackboard Administrator, showing deep expertise in this area.

Media Appearances

Mitchell, has no verified media appearances

Work History

2-2013 - 2-2014
Blackboard Administrator at Tidewater Community College
10-2009
Instructional Technology Director at Norfolk State University
2002 - 9-2009
Activity Director / Technology Coordinator at Commonwealth of Virginia at Norfolk State University
1-1995 - 6-2001
Information Systems Manager at Sierra Aluminum Company

Education

Bachelor of Science (BS) from Strayer University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Norfolk, Virginia, United States Job Level : Mid-senior Designation : Blackboard Administrator at Tidewater Community College
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Insights For Selling To Mitchell,

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be formal and objective, they will appreciate it more

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mitchell, is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mitchell,

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mitchell, move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mitchell, take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mitchell,

Personality Compatibility


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