Mitul Shah

Critic
DISC Type : C

Deputy CISO at BillDesk

Mumbai, Maharashtra, India

Overview

Mitul Shah is the Deputy Chief Information Security Officer at BillDesk, bringing over 15 years of experience in the BFSI cybersecurity sector. He holds CISM and CISSP certifications and earned a B. COM from Veer Narmad South Gujarat University. His expertise covers data security, SOC, and infrastructure risk management.

He was recently honored as one of Trellixs "Top 100 Global Cyber Titan CISOs" for 2025, recognizing his significant impact on securing the digital world.

Personality Overview

Information Seeker

Objective Thinker

Precise

They like to do things independently and don’t look for support from others.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Data Protection & Compliance
He oversees data security and compliance with key regulations such as RBI, PCI DSS, and the DPDP Act in his role at BillDesk.
Cybersecurity Leadership
Recognized as one of Trellix's Top 100 Global Cyber Titan CISOs for 2025 for his leadership and commitment to cybersecurity excellence.
Enterprise Risk Management
His professional focus includes enterprise risk and infrastructure risk management, a key component of his roles at both BillDesk and formerly at IndusInd Bank.

Media Appearances

Mitul has no verified media appearances

Work History

2-2025
Deputy CISO at BillDesk
7-2023
Member of Global cyber security Association at Global Cybersecurity Association (GCA)
10-2022 - 2-2025
Deputy Vice President - SOC & Infrastructure Risk at IndusInd Bank
5-2021 - 10-2022
Data Security & Governance Lead at Visa
10-2019 - 5-2021
Senior Information Security Analyst at WILLIAM-SONOMA STORES, INC

Education

2004 - 2007
B.COM from Veer Narmad South Gujarat University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Deputy CISO at BillDesk
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Insights For Selling To Mitul

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be formal and objective, they will appreciate it more

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mitul is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mitul

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mitul move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mitul take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mitul

Personality Compatibility


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