MO Qadasi in

MO Qadasi

Researcher · DISC type Cs
Technical Support Specialist Tier 1-2 at Think Research
📍 Canada

Muaadh is a Technical Support Specialist with over 10 years of experience at major firms like Microsoft and Citi. He holds an MBA in IT, specializing in cybersecurity and artificial intelligence from the University of Toronto, and possesses advanced skills in Cisco Unified Computing, JSON, and Jira.

He is deeply committed to professional development, recently earning certifications in ITIL 4 Foundation and GIAC Global Industrial Cyber Security. His focus is on enhancing system reliability and security, and he has been recognized for delivering excellent customer satisfaction.

Unique fact: Muaadh holds dual masters degrees, an MBA and a Master of Science in Information Technology, with a specialized focus on both AI and cybersecurity.

Read the full overview →
Experience
11 Years
Current Role
Technical Support Specialist Tier 1-2
Location
Canada
Personality Overview

How MO shows up

Perfectionist
Process Focused
ROI Seeker

They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Priorities

Topics MO cares about

Cybersecurity
His MBA specialization and GIAC Global Industrial Cyber Security Professional (GICSP) certification highlight a deep interest in this field.
IT Support Optimization
His profile emphasizes a proven track record in optimizing IT support processes and reducing system downtime.
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Career

Work history

6-2022 - 9-2025
Technical Support Specialist Tier 1-2
Think Research
9-2021 - 6-2022
SENIOR APPLICATIONS SUPPORT
Microsoft
9-2019 - 11-2021
Application Support Engineer
Citi
8-2013 - 5-2019
Level 1 Help Desk Specialist
Accenture
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2017 - 2019
Master’s Degree
Clark University
7-2022 - 10-2023
Master of Business Administration - MBA
University of Toronto
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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