Mohand Sellal

Observer
DISC Type : ic

Customer Success Manager at CommScope

Minneapolis, Minnesota, United States

Overview

Mohand has no verified overview

Personality Overview

Value Driven

Assertive

Curious

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Mohand has no verified topics they care about

Media Appearances

Mohand has no verified media appearances

Work History

10-2020
Customer Success Manager at CommScope
12-2017 - 9-2020
Support Escalation Engagement at ARRIS
4-2015 - 12-2017
Escalation Engineer, Technical Support Engineer Level 3 at Brocade
1-2014 - 4-2015
Technical Support Engineer Level 2 at Brocade
7-2010 - 1-2014
Technical Support Engineer at Viavi Solutions

Education

2010 - 2014
Bachelor Degree from Saint Mary's University of Minnesota Minneapolis, Minnesota
2007 - 2010
Associate of Applied Science Degree from Dunwoody College of Technology Minneapolis, Minnesota

More Information

Social Presence :

Prographics :

Exp : 15 Location : Minneapolis, Minnesota, United States Job Level : Middle Designation : Customer Success Manager at CommScope
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Insights For Selling To Mohand

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mohand is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Mohand

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Mohand move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Mohand take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Mohand

Personality Compatibility


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