Monica Augustine in

Monica Augustine

Visionary · DISC type Ds
VP, Customer Experience (Digital Marketing, Sales & Post Sales) at Zuora
📍 Milpitas, California, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
26 Years
Current Role
VP, Customer Experience (Digital Marketing, Sales & Post Sales)
Job Level
Senior
Location
Milpitas, California, United States
Personality Overview

How Monica shows up

Risk Tolerant
Early Adopter
Big Vision Person

Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Priorities

Topics Monica cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2024
VP, Customer Experience (Digital Marketing, Sales & Post Sales)
Zuora
12-2023
President
Waterfall Villas
6-2022
Executive Success Coach
Northwestern University - Kellogg School of Management
4-2022 - 12-2023
Vice President | Digital Transformation Leader (CX & Supply Chain)
Signify
2017 - 5-2022
Director of Product Management, Customer Experience Digital Transformation
Cisco
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
10-2021 - 10-2021
Executive Leadership Program
University of California, Berkeley, Haas School of Business
8-2003 - 5-2005
Master of Business Administration - MBA
Cal State East Bay- College of Business & Economics
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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