Monica Ward, MBA

Trailblazer
DISC Type : ID

Director, Health & Wellness - Design & Engagement at United Airlines

Greater Chicago Area, United States

Overview

Monica is a strategic Wellness and Health Equity Leader at United Airlines with extensive experience in benefits and compliance for large, multi-state companies. A graduate of the University of Illinois, colleagues describe her as detail-oriented, strategic, and a strong team player skilled in health cost management.

She is passionate about building strong teams, frequently sharing career opportunities to help others grow professionally. Monica is also a dedicated advocate for closing gaps in healthcare, demonstrating a clear commitment to addressing community health disparities and supporting causes like World Cancer Day.

Monica has unique experience managing benefits across diverse industries including Education, Quick Serve Restaurants, Retail, and Consumer Packaged Goods.

Personality Overview

Informal

Friendly But Fast

Persuasive

They respond better to a combination of speed and relationship.  They like to keep things under control. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Health Equity
Her current title is "Wellness & Health Equity Leader, " and she publicly advocates for closing gaps in care, demonstrating a professional and personal commitment to the topic.
Employee Wellness Programs
Her career at United Airlines and Kraft Foods has focused on designing and implementing innovative health and wellness offerings for large, diverse workforces.
Benefits Strategy
Demonstrated success in developing competitive benefits offerings and implementing efficient administration and cost-management initiatives for multi-billion dollar companies.

Media Appearances

Monica has no verified media appearances

Work History

11-2018
Director, Health & Wellness - Design & Engagement at United Airlines
6-2018 - 11-2018
Director, Health & Wellness Operations at United Airlines
10-2015 - 6-2018
Sr. Manager, Health & Welfare Delivery at United Airlines
8-2010 - 10-2015
Manager, US Health & Welfare Plans at Kraft Foods Group
3-2002 - 11-2009
Sr. Manager of Benefits at Learning Care Group (formerly La Petite Academy)

Education

Master of Business Administration - MBA from Keller Graduate School of Management of DeVry University
Bachelor’s Degree from University of Illinois Urbana-Champaign

More Information

Social Presence :

Prographics :

Exp : 27 Location : Greater Chicago Area, United States Job Level : Mid-senior Designation : Director, Health & Wellness - Design & Engagement at United Airlines
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Insights For Selling To Monica

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Give them control of the sales process
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Monica is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Monica

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Monica move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Monica take some risk or not?

  • They can take risks if necessary.

You And Monica

Personality Compatibility


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