Mousumi ROY

Sharpshooter
DISC Type : DC

Ecommerce Manager at LOVELY PLANET

Greater Marseille Metropolitan Area, France

Overview

Mousumi is a meticulous e-commerce and operations manager with over 13 years of global experience at companies like LOVELY PLANET, Amazon, and HSBC. An MBA graduate from Audencia Business School, she excels at building brands online through strategic marketing, operational excellence, and process automation, enhancing both revenue and customer experiences.

Outside of work, Mousumi has a keen interest in health and wellness, demonstrated by her engagement with nutritional education. She is also a certified French speaker, having achieved a B2 level, suggesting an appreciation for the language and culture. People who have worked with her describe her as an excellent team player with contagious positive energy.

She holds a specialized certification in "Building the Luxury Value Chain" from MIP Politecnico di Milano.

Personality Overview

Fast But Analytical

Precise But Practical

Thorough Evaluator

They do not care very much about building rapport or relationships.  They respond better to strong and respectful interactions. They prefer to move quickly, and expect the same from others.

Topics They Care About

E-commerce Growth
Her career is focused on building online brands through strategic marketing, operations, and customer journey optimization at companies like LOVELY PLANET and Amazon.
Operational Excellence
A core theme in her profile is enhancing revenue and streamlining workflows through process improvements and automation, honed at Amazon and HSBC.
Empathetic Leadership
She has shared posts about the importance of kindness and empathy in leadership, quoting Richard Branson on taking care of employees.

Media Appearances

Mousumi has no verified media appearances

Work History

3-2024
Ecommerce Manager at LOVELY PLANET
12-2022 - 8-2023
Operations Manager - KOTAI at KOTAI
6-2022 - 12-2022
E-commerce Manager at KOTAI
6-2019 - 4-2021
Program Manager - Operations at Amazon
5-2014 - 5-2019
Assistant Manager - Operations at HSBC

Education

8-2021 - 12-2022
Full-Time MBA from Audencia
2014 - 2017
B2 level certified from Alliance Française Institute, Bangalore

More Information

Social Presence :

Prographics :

Exp : 10 Location : Greater Marseille Metropolitan Area, France Job Level : Middle Designation : Ecommerce Manager at LOVELY PLANET
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Insights For Selling To Mousumi

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don't try too hard to forge relationships with them
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mousumi is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Mousumi

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Mousumi move?

  • If convinced, they can reach decisions quite fast.
  • Can Mousumi take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Mousumi

Personality Compatibility


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