Mukta Arora in

Mukta Arora

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Senior Executive - Customer Success at Netcore Cloud
📍 Gurugram, Haryana, India

Mukta Arora is a Customer Success Specialist with over four years of experience at companies like Netcore Cloud and Meritto. She focuses on customer retention, account management, and data-driven strategies to boost satisfaction and revenue. She holds a Bachelor of Technology from Chandigarh University and an IBM certification in Business Intelligence.

At a previous role, she single-handedly managed 21 client accounts with a total value of 2. 15 crores.

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Experience
4 Years
Current Role
Senior Executive - Customer Success
Location
Gurugram, Haryana, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Mukta cares about

Customer Retention
Her profile highlights expertise in driving customer retention and using data-driven insights to increase customer satisfaction and growth.
SaaS Onboarding
She has experience spearheading customer onboarding, training, and implementation to ensure seamless adoption of SaaS platforms.
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Career

Work history

8-2024 - 7-2025
Senior Executive - Customer Success
Netcore Cloud
8-2023 - 12-2023
Senior Product Consultant - Customer Success
Meritto (Formerly NoPaperForms)
7-2022 - 8-2023
Senior Relationship Associate
Coding Ninjas
9-2020 - 7-2022
Senior B2B Associate
Coding Ninjas
In the press

Media appearances

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Education
2016 - 2020
Bachelor of Technology - BTech
CHANDIGARH UNIVERSITY
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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