Nadia Kassam, MBA in

Nadia Kassam, MBA

Questioner · DISC type c
Director, Ecommerce Operations at LCBO
📍 Canada

Nadia is an e-commerce fulfillment leader with deep expertise in supply chain and project management across major Canadian retailers like LCBO and Sobeys. Holding an MBA from Wilfrid Laurier University, she is described by colleagues as a talented business leader who excels at leading cross-functional teams through large-scale projects.

Outside of her direct operational duties, Nadia shows a keen interest in modern leadership philosophies, drawing inspiration from figures like Dan Price. She is active in professional networks, participating in events like the Women In Leadership Summit to foster growth and expand her connections within the industry.

In 2020, Nadia won the Leader in Change Management award from the Customer Service Professionals Network.

Read the full overview →
Experience
18 Years
Current Role
Director, Ecommerce Operations
Job Level
Mid-senior
Location
Canada
Personality Overview

How Nadia shows up

Price-Sensitive
Systematic
Not Easily Convinced

They prefer to fully evaluate every situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. It is quite likely of them to ask for pricing or other concessions.

Priorities

Topics Nadia cares about

E-commerce Fulfillment
Her entire career focuses on leading e-commerce fulfillment, operations, and delivery for major retailers including LCBO, Sobeys, and The Home Depot.
Retail Supply Chain
Specializes in supply chain management within the retail sector, with proficiency in key systems like SAP and JDA to drive creative solutions.
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Career

Work history

1-2026
Director, Ecommerce Operations
LCBO
4-2023 - 1-2026
Senior Manager E-commerce Fulfillment
Arterra Wines Canada
9-2022 - 4-2023
Director eCommerce, In-Store Fulfillment
Sobeys
9-2019 - 10-2022
Head of Delivery
Sobeys
12-2018 - 9-2019
Direct Fulfillment Manager- Strategic Projects
The Home Depot Canada
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2003 - 2007
Bachelor of Arts
University of Waterloo
2011 - 2012
Master of Business Administration (MBA)
Wilfrid Laurier University: School of Business & Economics
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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