Nancy Cunha

Critic
DISC Type : C

Service Offering Manager - IT Service Management - Service Now at CN

Canada

Overview

Nancy has no verified overview

Personality Overview

ROI Driven

Negotiator

Critic

They prefer to do logical analysis and value evidence over emotions.  They are quite likely to negotiate on pricing or other key terms. They enjoy working alone and do not rely on others very often.

Topics They Care About

Nancy has no verified topics they care about

Media Appearances

Nancy has no verified media appearances

Work History

12-2022
Service Offering Manager - IT Service Management - Service Now at CN
10-2021 - 1-2023
Manager - Service Performance Operation at CN
5-2020 - 1-2023
Manager Release and Change Management at CN
1-2019 - 5-2020
Specialist Release and Deployment Management at CN
1-2018 - 1-2019
Release Management Team Lead at CN

Education

1995 - 1998
DEC from Dawson College
1991 - 1995
Education details unavailable from Villa Maria High School

More Information

Social Presence :

Prographics :

Exp : 27 Location : Canada Job Level : Middle Designation : Service Offering Manager - IT Service Management - Service Now at CN
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Insights For Selling To Nancy

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready to answer many clarity-seeking questions and requests for information
  • Tell them what ROI they can expect

DONT's

  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nancy is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Nancy

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Nancy move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Nancy take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Nancy

Personality Compatibility


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