Narayan Mukundagiri

Critic
DISC Type : C

Global Head of Partnerships, Rewards and Loyalty - International Wealth and Premier Banking (IWPB) at HSBC

Greater London, England, United Kingdom

Overview

Narayan is a seasoned financial services leader, currently the Global Head of Partnerships, Rewards, and Loyalty at HSBCs International Wealth and Premier Banking division. His expertise spans consumer and commercial banking, unsecured lending, payments, and portfolio management, with previous leadership roles at Capital One and GE Capital. He holds an MS from the University of Maryland Baltimore County.

Publicly available information focuses on his extensive professional career. Details about his personal life, hobbies, or interests outside of the financial services industry are not mentioned in the available sources.

He has a keen focus on driving convergence between payments and lending to create seamless customer journeys.

Personality Overview

Critic

ROI Driven

Objective Thinker

It is very likely that they will negotiate pricing or other important terms.  They like to take decisions independently and do not seek others' support often. They prefer to analyze logically and value objective facts over emotions.

Topics They Care About

Rewards & Loyalty
His current role is Global Head of Partnerships, Rewards and Loyalty, making this a central focus of his work at HSBC's premier banking division.
Strategic Partnerships
A core part of his current global role and a recurring theme in his past strategic responsibilities, including new product and business development at HSBC.
Consumer Lending
Has extensive, long-term experience in unsecured lending, having held global head roles in this area at HSBC and managed consumer loan reserves at GE Capital.

Media Appearances

HSBC elevates its Premier offering to meet growing wealth, health, travel and international needs of affluent Indians. Featured in PR Newswire

See Now

Work History

7-2025
Global Head of Partnerships, Rewards and Loyalty - International Wealth and Premier Banking (IWPB) at HSBC
10-2023 - 7-2025
Global Head of Acquisitions and Customer growth - Unsecured Lending at HSBC
11-2017 - 10-2023
Head of Strategy - UK Unsecured Lending and Payments at HSBC
8-2015 - 11-2017
Director Portfolio Management and Analytics at Capital One
12-2014 - 8-2015
Risk Manager - Consumer Loan Loss Reserves at GE Capital

Education

2002 - 2005
MS from University of Maryland Baltimore County
Master of Science - MS from University of Maryland Baltimore County

More Information

Social Presence :

Prographics :

Exp : 16 Location : Greater London, England, United Kingdom Job Level : Mid-senior Designation : Global Head of Partnerships, Rewards and Loyalty - International Wealth and Premier Banking (IWPB) at HSBC
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Insights For Selling To Narayan

During A Call Or A Meeting

DO's

  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be formal and objective, they will appreciate it more

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Narayan is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Narayan

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Narayan move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Narayan take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Narayan

Personality Compatibility


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