Natalie Hagan

Examiner
DISC Type : cs

Head Of Communications at Livewell Southwest

Chudleigh, England, United Kingdom

Overview

Natalie Hagan is the Head of Communications at Livewell Southwest, leveraging extensive experience from her previous senior strategic and media management roles at NHS England. A graduate of the University of East Anglia, she is a seasoned expert in healthcare and public sector communications.

Outside of her direct professional responsibilities, Natalie demonstrates a strong interest in global health trends and reliable public information, actively following the World Health Organization and BBC News. This reflects her deep-seated commitment to public wellbeing.

Natalie is a vocal advocate for her colleagues, publicly praising them as the "best comms team ever. "

Personality Overview

Overcautious

Status Quo Seeker

Process Oriented

The only way to convince them is by showing them examples and ample proof.  They are thorough and always follow a systematic approach. Being observant comes to them naturally.

Topics They Care About

Healthcare Communications
Her entire career, from NHS England to Livewell Southwest, has been focused on leading strategic communications within the public health sector.
Public Health Initiatives
As a key spokesperson, she is actively involved in promoting public health campaigns and new community-focused programs for Livewell Southwest.
Positive Team Culture
She has publicly expressed immense pride in her team, highlighting a focus on building a strong and positive work environment.

Media Appearances

Communications Team - Livewell Southwest - The Org. Featured in The Org

See Now

Work History

5-2020
Head Of Communications at Livewell Southwest
8-2016 - 5-2020
Senior Strategic Communications Manager at NHS England (London)
3-2015 - 8-2016
Media Manager at NHS England (London)
2-2014 - 3-2015
Media and Briefings Officer at NHS England (London)
9-2013 - 2-2014
Press Officer at Department for Business, Innovation and Skills

Education

2002 - 2006
Bachelor of Arts (BA) from University of East Anglia
2015 - 2016
Postgraduate Certificate from Buckinghamshire New University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Chudleigh, England, United Kingdom Job Level : Mid-senior Designation : Head Of Communications at Livewell Southwest
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Insights For Selling To Natalie

During A Call Or A Meeting

DO's

  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natalie is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Natalie

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Natalie move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Natalie take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Natalie

Personality Compatibility


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