Natalie Mitchell

Collaborator
DISC Type : is

Operations Director at Life Couriers

London Area, United Kingdom

Overview

Natalie Mitchell is the award-winning Operations Director at Life Couriers UK, recently named "Logistics Professional of the Year". With over 15 years of logistics experience, including a decade with the NHS, she leads UK-wide operations, overseeing a service expansion from 25, 000 to over 55, 000 patients monthly with a 99. 99% success rate.

Outside of work, Natalie is married with three boys, a stepdaughter, and a dog. She draws her primary inspiration from her family and is passionate about showing her children the right path in life. She combined her passions for healthcare and transport when she moved from the NHS to her current company.

Interesting fact: Natalies biggest personal achievement was leading the company-wide implementation of Medical Device Regulations (MDR), a project she managed successfully despite initial self-doubt.

Personality Overview

Appreciative

Example Driven

Good Listener

Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are.  They are more likely to go for proven solutions. Win-win scenarios can appeal strongly to them.

Topics They Care About

Patient-Centric Logistics
As an award-winning leader, she spearheads the company's innovative Direct-to-Patient delivery service, focusing on delivering with care, compassion, and empathy.
Operational Excellence
She maintains a 99. 99% delivery success rate across a rapidly growing patient base and continuously implements operational efficiencies and system upgrades.
Team Leadership
Described as an "inspirational leader, " she frequently praises her "amazing team" and is focused on supporting them through proactive planning and new training systems.

Media Appearances

Natalie has no verified media appearances

Work History

1-2023
Operations Director at Life Couriers
5-2021 - 1-2023
Regional Operations Manager (South) at Vision Logistics UK
2-2017 - 5-2021
Logistics & Compliance Manager at Vision Logistics UK

Education

1996 - 1999
Education details unavailable from Minster College

More Information

Social Presence :

Prographics :

Exp : 9 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Operations Director at Life Couriers
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Insights For Selling To Natalie

During A Call Or A Meeting

DO's

  • Take time to make them feel comfortable before getting to the main pitch
  • When asking them questions, sound relatable and informal
  • Use phrases like ‘trust me when’, ‘your team will love’ etc.

DONT's

  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t get into excessive details unless prompted
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Natalie is

  • Relationships can sway their decisions, followed by the low risk and the presence of good evidence.
  • Will you ever get a clear answer from Natalie

  • They are diplomatic when needed and rarely say no directly.

Insights For Deal Planning

    How fast (or slow) will Natalie move?

  • Even if they are engaged and friendly, they can take their time to make decisions.
  • Can Natalie take some risk or not?

  • They probably won’t put a lot at risk.

You And Natalie

Personality Compatibility


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