Natalie Penfold in

Natalie Penfold

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Group Head of Insurance and Claims at National Grid
📍 London, England, United Kingdom

Natalie Penfold serves as the Group Head of Insurance and Claims at National Grid, managing the companys global insurance programs. Her career has progressed internally at National Grid, and she previously worked as a broker. She is a Chartered Insurance Broker, holding the ACII certification.

In 2017, she was named Airmic’s ‘Rising Star of the Year’, recognizing her significant early-career contributions and achievements within the risk management industry.

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Experience
14 Years
Current Role
Group Head of Insurance and Claims
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Natalie cares about

ESG in Insurance
Has spoken publicly at industry conferences about the growing importance of a company's ESG credentials when securing insurance coverage, particularly for Directors & Officers liability.
Insurer Relationships
Her public commentary highlights a focus on building strong, long-term partnerships with insurers and brokers to navigate challenging market conditions and ensure stable coverage.
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Career

Work history

6-2025
Group Head of Insurance and Claims
National Grid
1-2023 - 6-2025
Group Insurance Manager
National Grid
2-2019 - 1-2023
Insurance Advisor
National Grid
1-2018 - 2-2019
Client Manager
Sutton Winson
2-2016 - 1-2018
Technical Executive - Major Accounts
Sutton Winson
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Natalie has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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