Nathalie Villares

Critic
DISC Type : C

Chief Operating Officer at GroundScope

London, England, United Kingdom

Overview

Nathalie is the Chief Operating Officer at GroundScope, responsible for driving business growth and operational excellence in global ground transportation. With a background in digital marketing from London Business School, she focuses on client acquisition and strategic partnerships. Colleagues praise her tenacity, creativity, and impeccable work ethic.

She has been recognized with an award for creating the "Best Marketing Plan. "

Personality Overview

Objective Thinker

Negotiator

Critic

They don’t appreciate bells and whistles unless backed by data.  They are quite likely to negotiate on pricing or other key terms. They like to do things independently and don’t look for support from others.

Topics They Care About

Strategic Partnerships
Her role as COO is centered on driving business growth through acquiring new clients and building strong strategic partnerships.
Service Excellence
She oversees day-to-day operations and the customer service team to ensure a consistent, high-quality, and reliable client experience.
Supporting Admins
Her company actively partners with organizations for PAs/EAs, and she publicly supports events and innovation for these key administrative professionals.

Media Appearances

Nathalie has no verified media appearances

Work History

10-2023
Chief Operating Officer at GroundScope
11-2016 - 10-2023
Customer Success Manager at GroundScope
5-2016 - 10-2016
Online Marketing Assistant at amity communications
3-2013 - 12-2013
Business Development Executive at Aerotech Telecomunicações
8-2010 - 10-2011
Assistant Internal Communication at Sindicato Nacional das Empresas de Telecomunicação

Education

2021 - 2021
Digital Marketing from London Business School
2015 - 2016
Master of Science (M.Sc.) from University of Westminster

More Information

Social Presence :

Prographics :

Exp : 11 Location : London, England, United Kingdom Job Level : Leadership Designation : Chief Operating Officer at GroundScope
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Insights For Selling To Nathalie

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Don’t forget to mention how you compare to competition on both features and pricing

DONT's

  • Don’t try too hard to build a relationship with them
  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nathalie is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Nathalie

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Nathalie move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Nathalie take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Nathalie

Personality Compatibility


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