Naveen Kumar in

Naveen Kumar

Inquirer · DISC type cd
Customer Success Director at Appvance
📍 Bengaluru, Karnataka, India

As Customer Success Director at Appvance, Naveen Kumar leverages over a decade of experience in enterprise software to enhance customer experiences and drive retention. With a background in quality assurance and engineering, he holds a Bachelor of Engineering from Sapthagiri College of Engineering.

Passionate about collaboration and enabling team success, he appears to follow developments in the Health Tech and IT consulting sectors. His focus is on building strong professional relationships and fostering growth, both for clients and for the teams he leads.

He has advanced within Appvance, transitioning from an Engineering Supervisor role to his current position as Director of Customer Success.

Read the full overview →
Experience
15 Years
Current Role
Customer Success Director
Job Level
Mid-senior
Location
Bengaluru, Karnataka, India
Personality Overview

How Naveen shows up

ROI Conscious
Demanding
Hard To Convince

They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Priorities

Topics Naveen cares about

Customer Retention
He is driven by a mission to reduce churn and build long-term client advocacy by enhancing the overall customer experience.
Product Adoption
A key part of his strategy involves partnering with high-performing teams to drive customer adoption and ensure clients achieve measurable results.
+5 more topics Login to view topics
Career

Work history

7-2020
Customer Success Director
Appvance
1-2014 - 6-2020
Engineering Supervisor
Appvance
1-2013 - 3-2014
QA Lead
PushToTest
6-2010 - 12-2012
QA Analyst
Thought Frameworks
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2005 - 2009
Bachelor of Engineering (B.E.)
Sapthagiri college of engineering
2000 - 2003
10th Standard
Banglore higher secondary school
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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