Navyaa Murthy in

Navyaa Murthy

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Optimization Manager at [24]7.ai India
📍 Bengaluru, Karnataka, India

Navyaa Murthy is a customer experience leader at7. ai with over six years of experience in the telecommunications industry. Specializing in data-driven strategies and process optimization, she has progressed from Team Lead to Optimization Manager, driving team success and reducing churn. She holds a Bachelor of Commerce.

She demonstrates a keen interest in professional growth, celebrating career milestones and actively participating in advanced leadership training. Navyaa also stays informed about major technology and consulting firms like Microsoft and Deloitte, indicating an interest in corporate innovation and industry trends.

She recently completed a specialized "Levelling Up Leadership" training program called Bedrock to further enhance her coaching and team management skills.

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Experience
3 Years
Current Role
Optimization Manager
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

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Priorities

Topics Navyaa cares about

Customer Experience
Her role is centered around customer service optimization, using data-driven strategies to reduce churn and enhance satisfaction.
Team Leadership
Having been promoted from Team Lead, she focuses on performance enhancement through coaching and recently completed advanced leadership training.
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Career

Work history

4-2024
Optimization Manager
[24]7.ai India
4-2024
Optimization Manager
[24]7.ai India
1-2023
Team Lead
[24]7.ai India
5-2018 - 6-2019
Admin
UpStart - Coworking Space
In the press

Media appearances

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Education
Bachelor of Commerce - BCom
Sacred Heart First Grade College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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