Neelu Shaikh is the Chief Customer Officer at Amperity, specializing in scaling Enterprise SaaS and AI-driven Go-to-Market strategies. With a background from Google, ZoomInfo, and Coupa, she focuses on next-generation customer experience transformation. People who have worked with her describe her as strategic, tenacious, and a creative problem-solver with contagious energy.
Outside of her executive roles, Neelu is passionate about mentorship and community impact. She has served on the board of directors for Kaiser Permanentes "Women In Technology" organization, where she helps others connect and grow their careers, and also gives back by mentoring young people in the U. S.
She is the founder of HumanFirstAICX, a think tank dedicated to pioneering hyper-personalized customer interactions.
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