Nelson Caballero

Critic
DISC Type : C

Gerente de servicio y operaciones de Asistencia Bolívar at Seguros Bolívar S.A.

Bogota, D.C., Capital District, Colombia

Overview

Nelson Caballero leads operations and digital transformation for assistance and claims at Seguros Bolívar S. A. With an MBA from Universidad de Los Andes, he focuses on leveraging technology and innovation to enhance service delivery and strategic management within the insurance sector.

He is passionate about fostering a strong company culture centered on purposeful leadership and employee recognition. Nelson actively promotes celebrating team achievements and creating an environment where innovation is a core value, driving motivation and collective success.

Nelson holds certifications in both Artificial Intelligence in Business and Prompt Engineering with ChatGPT, showcasing his hands-on commitment to digital fluency.

Personality Overview

Negotiator

Information Seeker

ROI Driven

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

AI & Leadership
Believes that artificial intelligence and leadership with purpose are mutually reinforcing, and shares real-world use cases on the topic.
Digital Transformation
As the Digital Transformation Leader for claims, he is directly responsible for modernizing processes and integrating new technologies to improve efficiency and service.
Customer Experience
Champions internal programs that allow employees from all areas to directly experience and understand the importance of serving customers and their families.

Media Appearances

Nelson has no verified media appearances

Work History

1-2022
Gerente de servicio y operaciones de Asistencia Bolívar at Seguros Bolívar S.A.
9-2019 - 1-2022
Jefe de Gestión Estratégica at Seguros Bolívar S.A.
11-2016 - 1-2022
Especialista de Gestión Estratégica at Seguros Bolívar S.A.
6-2015 - 1-2022
Strategy Consultant at Self-employed
3-2014 - 12-2015
Especialista en Planeacion y Control Financiero at Banco Davivienda

Education

2018 - 2020
Master of Business Administration - MBA from Universidad de Los Andes
2016 - 2016
NIIF PLENAS Y PYMES from Price Waterhouse Coopers

More Information

Social Presence :

Prographics :

Exp : 13 Location : Bogota, D.C., Capital District, Colombia Job Level : N/A Designation : Gerente de servicio y operaciones de Asistencia Bolívar at Seguros Bolívar S.A.
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Insights For Selling To Nelson

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Tell them what ROI they can expect
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nelson is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Nelson

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Nelson move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Nelson take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Nelson

Personality Compatibility


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