Ngoc Nguyen in

Ngoc Nguyen

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Senior Solutions Architect at HyperVerge
📍 Ho Chi Minh City, Vietnam

Ngoc Nguyen is a Senior Solutions Architect at HyperVerge, specializing in pre-sales consulting and SaaS architecture. He has a strong background in crafting tailored, secure solutions with a focus on AI and innovative integrations. His career evolved from technical support, where he was recognized for achieving 100% customer satisfaction.

He is passionate about solving client challenges by pinpointing pain points, delivering compelling product demonstrations, and communicating technical value effectively to diverse stakeholders. He thrives on collaborating with sales teams to ensure seamless onboarding and drive customer success, blending technical expertise with a customer-centric approach.

Unique fact: While at a previous company, Ngocs insights and proposals for roadmap enhancements led to the adoption of two new product features.

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Experience
8 Years
Current Role
Senior Solutions Architect
Job Level
Middle
Location
Ho Chi Minh City, Vietnam
Personality Overview

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Priorities

Topics Ngoc cares about

SaaS Architecture
Designs and architects custom SaaS solutions for clients, a core responsibility in his roles at HyperVerge and Infobip.
AI-Driven Innovation
His current focus involves driving innovative integrations with a special emphasis on Artificial Intelligence, as noted in his professional headline.
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Career

Work history

10-2025
Senior Solutions Architect
HyperVerge
12-2023 - 10-2025
Solution Engineer
Infobip
7-2021 - 12-2023
Senior Customer Support Engineer
Infobip
5-2019 - 7-2021
Customer Service Engineer
ELCA Informatique SA / ELCA Informatik AG
3-2017 - 5-2019
Service Support Engineer (L2)
GE Digital
In the press

Media appearances

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Education
2010 - 2016
Education details unavailable
VNUHCM - University of Science
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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