Ngoc Nguyen

Pioneer
DISC Type : ids

Senior Solutions Architect at HyperVerge

Ho Chi Minh City, Vietnam

Overview

Ngoc Nguyen is a Senior Solutions Architect at HyperVerge, specializing in pre-sales consulting and SaaS architecture. He has a strong background in crafting tailored, secure solutions with a focus on AI and innovative integrations. His career evolved from technical support, where he was recognized for achieving 100% customer satisfaction.

He is passionate about solving client challenges by pinpointing pain points, delivering compelling product demonstrations, and communicating technical value effectively to diverse stakeholders. He thrives on collaborating with sales teams to ensure seamless onboarding and drive customer success, blending technical expertise with a customer-centric approach.

Unique fact: While at a previous company, Ngocs insights and proposals for roadmap enhancements led to the adoption of two new product features.

Personality Overview

Driven But Considerate

Decisive But Friendly

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

SaaS Architecture
Designs and architects custom SaaS solutions for clients, a core responsibility in his roles at HyperVerge and Infobip.
AI-Driven Innovation
His current focus involves driving innovative integrations with a special emphasis on Artificial Intelligence, as noted in his professional headline.
Pre-Sales Consulting
Passionate about the pre-sales process, including client discovery, delivering product demos, and communicating technical value to stakeholders.

Media Appearances

Ngoc has no verified media appearances

Work History

10-2025
Senior Solutions Architect at HyperVerge
12-2023 - 10-2025
Solution Engineer at Infobip
7-2021 - 12-2023
Senior Customer Support Engineer at Infobip
5-2019 - 7-2021
Customer Service Engineer at ELCA Informatique SA / ELCA Informatik AG
3-2017 - 5-2019
Service Support Engineer (L2) at GE Digital

Education

2010 - 2016
Education details unavailable from VNUHCM - University of Science

More Information

Social Presence :

Prographics :

Exp : 8 Location : Ho Chi Minh City, Vietnam Job Level : Middle Designation : Senior Solutions Architect at HyperVerge
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Insights For Selling To Ngoc

During A Call Or A Meeting

DO's

  • Keep your pitch focused on the impact but nurture the relationship too
  • Ask them for a lunch or coffee once some rapport has been established
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ngoc is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Ngoc

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Ngoc move?

  • They are generally fast movers and can take quick decisions
  • Can Ngoc take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Ngoc

Personality Compatibility


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