Nick Luciano

Questioner
DISC Type : c

VP of Product Development and Technical Support at FTG Equipment Solutions at FTG Equipment Solutions

Grand Island, Florida, United States

Overview

Nick Luciano is the VP of Product Development and Technical Support at TecnoGen USA, specializing in the power generation sector. He has extensive experience managing product development with international manufacturers and overseeing entire North American product support operations. He is focused on delivering exceptional service and building strong support teams.

He once developed and managed an entirely new Texas facility to provide dedicated support for the Oil and Gas Industry in Texas and Louisiana.

Personality Overview

Value Seeker

Systematic

Price-Sensitive

They are more likely than others to negotiate on pricing and terms.  They prefer to analyze every situation thoroughly.
 They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Service
Strongly believes that "Service is always number one" and consistently emphasizes the importance and quality of his support team in public communications.
Power Generation
His career has focused on product support for power generation, and he shares updates on technical specifics like paralleling and generator technology.
International Manufacturing
Has direct experience managing the development of products with a diverse portfolio of Japanese, Taiwanese, Chinese, and Dutch manufacturers.

Media Appearances

Nick has no verified media appearances

Work History

7-2024
VP of Product Development and Technical Support at FTG Equipment Solutions at FTG Equipment Solutions
6-2017
Director of Product Support at FTG Equipment Solutions
3-2009 - 6-2017
VP Product Development and Product Support at MMD Equipment
2004 - 2009
National Service Manager at Mitsui Machinery Distribution (MMD Equipment)
1-2000 - 10-2004
National Service Manager at Moxy Trucks Of America LLC

Education

Nick has no verified education history

More Information

Social Presence :

Prographics :

Exp : 47 Location : Grand Island, Florida, United States Job Level : Senior Designation : VP of Product Development and Technical Support at FTG Equipment Solutions at FTG Equipment Solutions
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Insights For Selling To Nick

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Back up any claims with data and numbers
  • Share as much information as possible regarding your product

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nick is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Nick

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Nick move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Nick take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Nick

Personality Compatibility


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