Nicole Chiles

Inquirer
DISC Type : dc

Operational Strategy Manager at Coca-Cola Consolidated

Danville, Virginia, United States

Overview

Nicole Chiles is an operational strategy leader with deep experience at Coca-Cola, specializing in business transformation and data-driven decision-making. She leverages her Lean Six Sigma Blackbelt certification to streamline processes and empower teams. She studied Chemistry at Virginia Commonwealth University and Old Dominion University.

Outside of work, Nicole is deeply committed to community service, including organizing disaster relief supplies and celebrating fellow volunteers. She values her family immensely, having previously taken a significant career break to focus on them before returning to her professional pursuits.

After an eight-year career break to focus on family, she successfully transitioned back into a strategic corporate role.

Personality Overview

ROI Conscious

Hard To Convince

Demanding

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Operational Excellence
Her entire career is centered on optimizing organizational effectiveness and streamlining processes, supported by her Lean Six Sigma Blackbelt certification.
Empathetic Leadership
Emphasizes leading with empathy and empowering teams, which is a core part of her professional headline and approach to change management.
Community Volunteering
Demonstrates a passion for service by celebrating volunteers and organizing emergency supplies for communities in crisis, as seen in her recent activities.

Media Appearances

Nicole has no verified media appearances

Work History

9-2025
Operational Strategy Manager at Coca-Cola Consolidated
4-2017
Business Transformation Consultant at Freelance
2-2015 - 3-2017
VP Operations, Market Unit: Memphis Little Rock at Coca-Cola Refreshments
5-2013 - 2-2015
Director, Field Execution Operational Excellence at Coca-Cola Refreshments
10-2011 - 5-2013
Operational Excellence Manager – Customer Care at Coca-Cola Refreshments

Education

1998 - 2000
Chemistry from Virginia Commonwealth University
1996 - 1998
Chemistry from Old Dominion University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Danville, Virginia, United States Job Level : Middle Designation : Operational Strategy Manager at Coca-Cola Consolidated
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Refer to testimonials from others in similar positions

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Nicole

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Nicole take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Nicole

Personality Compatibility


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