Nicole Lacy
Claims Onboarding Coach at Progressive Insurance
📍 Cleveland, Ohio, United States
Nicole Lacy is a Claims Onboarding Coach at Progressive Insurance, specializing in training new team members to work efficiently. With a background as a Branch Manager at Enterprise, she excels at quick decision-making and problem-solving in high-pressure situations. She is a graduate of the University of Dayton with a Bachelor of Arts degree.
Read the full overview →Experience
8 Years
Current Role
Claims Onboarding Coach
Location
Cleveland, Ohio, United States
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Nicole cares about
Employee Onboarding
Her current role focuses on successfully onboarding and training new claims professionals to work efficiently as a team.
Team Productivity
Her profile highlights being "People driven while achieving an increase in productivity" as a key strength.
Career
Work history
5-2025
Claims Onboarding Coach
Progressive Insurance
10-2023 - 6-2025
Claims Adjuster
Progressive Insurance
8-2022 - 10-2023
Branch Manager
Enterprise
8-2021 - 8-2022
Assistant Manager
Enterprise
9-2020 - 7-2021
Management Trainee
Enterprise
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
2013 - 2017
Bachelor of Arts (B.A.)
University of Dayton
Social presence
Other Progressive Insurance Employees
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