Nikai Hout in

Nikai Hout

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Director at PTC
📍 Mount Pleasant, Pennsylvania, United States

Nikai Hout is the Director of Customer Success Management in Professional Services at PTC, where she leads delivery teams across ALM and PLM to achieve client outcomes. She focuses on aligning technical expertise with business goals and fostering a customer-centric culture.

Nikai is an alumna of the University of Pittsburgh at Johnstown, holding a Bachelor of Science in Computer Science. Her career has been marked by continuous growth within PTC, advancing from Technical Manager to Director.

She holds certifications as a PTC Certified: Windchill Implementation Practitioner and Windchill Business Administrator.

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Experience
6 Years
Current Role
Director
Job Level
Mid-senior
Location
Mount Pleasant, Pennsylvania, United States
Personality Overview

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Priorities

Topics Nikai cares about

Customer Success
As Director of Customer Success Management at PTC, she is passionate about driving value, ensuring adoption, and fostering long-term partnerships.
Product Lifecycle Management
Nikai has extensive experience in PLM consulting and implementation, leading teams of consultants in this domain at PTC.
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Career

Work history

11-2025
Director
PTC
3-2024 - 11-2025
Senior Technical Manager
PTC
4-2021 - 3-2024
Technical Manager
PTC
8-2009 - 4-2011
Resident Director
University of Pittsburgh
In the press

Media appearances

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Education
2007 - 2011
Computer Science
University of Pittsburgh-Johnstown
2007 - 2011
Bachelor of Science Degree
University of Pittsburgh at Johnstown
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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