Nikesh Lalchandani

Visionary
DISC Type : Ds

Leading ING Payments IT at ING Australia

Greater Sydney Area, Australia

Overview

Nikesh Lalchandani leads Payments IT at ING Australia, leveraging extensive experience from roles at Macquarie Group, AWS, and all Big Four Australian banks. A best-selling author on payments and fintech, colleagues describe him as dedicated, enthusiastic, and solution-minded. He holds a Masters degree from Deakin University.

He believes in technology as a powerful tool for serving others, championing collaboration, equality, and inclusion to bring innovative ideas to life. Outside of his professional focus, Nikesh lives in Sydney with his wife, two daughters, and their pet dog, balancing his career with family life.

Nikesh holds a granted patent for a Brain Computer Interface embedded in consumer apparel.

Personality Overview

Direct & Assertive

Fast But Thoughtful

Risk Tolerant

They exhibit a rare combination of being result-oriented but patient at the same time.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Future of Payments
As the author of "Payments and Banking in Australia, " he frequently discusses QR codes, digital currency, and merchant surcharging in his public posts and interviews.
Web 3. 0 & Crypto
He was a featured guest on a podcast discussing Web 3. 0 and cross-border payments and has written about the shift from coins to cryptocurrency.
Digital Identity
He co-authored a research paper on verifiable credentials and has stated in interviews that payment organizations and banks are looking at Digital Identity as the next big thing.

Media Appearances

Nikesh has no verified media appearances

Work History

11-2024
Leading ING Payments IT at ING Australia
7-2023 - 7-2024
A/Director Payments at Macquarie Group
2-2022 - 8-2023
Solutions Lead for Enterprise New Business Customers across APJ at Amazon Web Services (AWS)
6-2021 - 12-2021
Digital Identity - Architecture at Service NSW
4-2020 - 5-2021
Payments Domain Architect at Wpay

Education

2020 - 2021
Master's degree from Deakin University
1983 - 1988
HSC from Sydney Grammar School

More Information

Social Presence :

Prographics :

Exp : 35 Location : Greater Sydney Area, Australia Job Level : N/A Designation : Leading ING Payments IT at ING Australia
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Insights For Selling To Nikesh

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Focus on the results that your product produces, expect some strategic questions in return
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nikesh is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Nikesh

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Nikesh move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Nikesh take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Nikesh

Personality Compatibility


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