Nitila Patel in

Nitila Patel

Trailblazer · DISC type DI
Executive Director - Head of UX, Banking Payments at JPMorgan Chase & Co.
📍 New York City Metropolitan Area, United States

Nitila Patel is a user experience leader with over 15 years of industry experience, currently serving as the Executive Director and Head of UX for Banking Payments at JPMorgan Chase & Co. She specializes in product design, user research, and agile methodologies, and holds a Bachelor of Fine Arts from the Academy of Art University.

Colleagues describe her as a passionate, thorough, and respected leader and mentor who inspires her teams. People who have worked with her often call her an outstanding design leader, a great team player, and a true product designer.

While at Baynote, her design conceptualization efforts led to a 120% increase in site visits and a 142% increase in downloads.

Read the full overview →
Experience
9 Years
Current Role
Executive Director - Head of UX, Banking Payments
Job Level
Senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Nitila shows up

Informal
Persuasive
Charismatic

They are not against taking risks and can make tough decisions when required.
 They prefer to ensure that they are in control of the situation. They are charming and can persuade others to support their decisions.

Priorities

Topics Nitila cares about

UX in Payments
Her role is centered on leading user experience strategy and design for banking payments at one of the world's largest financial institutions.
Design Leadership
Praised in recommendations as an "outstanding design leader" who is passionate, respected, and serves as a mentor to fellow UX designers.
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Career

Work history

1-2024
Executive Director - Head of UX, Banking Payments
JPMorgan Chase & Co.
7-2021 - 2-2024
Executive Director, User Experience Design Lead for Payments
JPMorgan Chase & Co.
1-2019 - 6-2021
Vice President, User Experience Design Lead
JPMorgan Chase & Co.
12-2014 - 12-2015
Senior User Interface Designer
Dictionary.com
3-2014 - 12-2014
Senior Designer
Baynote
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1997 - 2000
BFA
Academy of Art University
1992 - 1997
B Com
Narsee Monjee College
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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