Nitila Patel

Trailblazer
DISC Type : DI

Executive Director - Head of UX, Banking Payments at JPMorgan Chase & Co.

New York City Metropolitan Area, United States

Overview

Nitila Patel is a user experience leader with over 15 years of industry experience, currently serving as the Executive Director and Head of UX for Banking Payments at JPMorgan Chase & Co. She specializes in product design, user research, and agile methodologies, and holds a Bachelor of Fine Arts from the Academy of Art University.

Colleagues describe her as a passionate, thorough, and respected leader and mentor who inspires her teams. People who have worked with her often call her an outstanding design leader, a great team player, and a true product designer.

While at Baynote, her design conceptualization efforts led to a 120% increase in site visits and a 142% increase in downloads.

Personality Overview

Informal

Persuasive

Charismatic

They are not against taking risks and can make tough decisions when required.
  They prefer to ensure that they are in control of the situation. They are charming and can persuade others to support their decisions.

Topics They Care About

UX in Payments
Her role is centered on leading user experience strategy and design for banking payments at one of the world's largest financial institutions.
Design Leadership
Praised in recommendations as an "outstanding design leader" who is passionate, respected, and serves as a mentor to fellow UX designers.
Hiring UX Talent
Actively shares and promotes open roles for designers, content designers, and researchers to join her teams at JPMorgan Chase.

Media Appearances

Nitila has no verified media appearances

Work History

1-2024
Executive Director - Head of UX, Banking Payments at JPMorgan Chase & Co.
7-2021 - 2-2024
Executive Director, User Experience Design Lead for Payments at JPMorgan Chase & Co.
1-2019 - 6-2021
Vice President, User Experience Design Lead at JPMorgan Chase & Co.
12-2014 - 12-2015
Senior User Interface Designer at Dictionary.com
3-2014 - 12-2014
Senior Designer at Baynote

Education

1997 - 2000
BFA from Academy of Art University
1992 - 1997
B Com from Narsee Monjee College

More Information

Social Presence :

Prographics :

Exp : 9 Location : New York City Metropolitan Area, United States Job Level : Senior Designation : Executive Director - Head of UX, Banking Payments at JPMorgan Chase & Co.
URL has been copied!

Insights For Selling To Nitila

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Showcase existing customers and use case-studies to grab their attention
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nitila is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Nitila

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Nitila move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Nitila take some risk or not?

  • If necessary, they will be ready to take risks.

You And Nitila

Personality Compatibility


Other JPMorgan Chase & Co. Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.