Nomsa Phatlhane

Examiner
DISC Type : cs

Head of Non-Financial Risk at FNB South Africa

City of Johannesburg, Gauteng, South Africa

Overview

Nomsa has no verified overview

Personality Overview

Late Adopter

Unexpressive

Status Quo Seeker

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are thorough and always follow a systematic approach.

Topics They Care About

Nomsa has no verified topics they care about

Media Appearances

Nomsa has no verified media appearances

Work History

10-2025
Head of Non-Financial Risk at FNB South Africa
10-2024 - 9-2025
Trading Regulatory Risk Specialist at RMB - Rand Merchant Bank
10-2019 - 9-2024
Operational Risk Manager at FirstRand group
6-2019 - 10-2019
Senior ERM at Government Entity
10-2018 - 5-2019
Risk Manager - EFT Payments at FirstRand group

Education

1-2020 - 12-2021
Postgraduate Degree from University of South Africa/Universiteit van Suid-Afrika
2019 - 2019
Public Management and Governance from University of Cape Town

More Information

Social Presence :

Prographics :

Exp : 8 Location : City of Johannesburg, Gauteng, South Africa Job Level : Mid-senior Designation : Head of Non-Financial Risk at FNB South Africa
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Insights For Selling To Nomsa

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be slow and cautious, encourage them to ask more questions

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Don't push them too hard to make fast decisions, give them time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nomsa is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Nomsa

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Nomsa move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Nomsa take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Nomsa

Personality Compatibility


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