Novelyn Yecpot

Energizer
DISC Type : I

Casino Operations Manager at Eagle River Casino & Travel Plaza

Whitecourt, Alberta, Canada

Overview

Novelyn Yecpot is a Casino Operations Manager with over 18 years of experience in cage operations and seven years in treasury accounting. An AGLC Certified Games Manager, she is focused on enhancing customer experience through innovation and strategic partnerships, leveraging her extensive background in the gaming industry.

She was a key pre-opening team member for two major international resorts: MGM Macau and Marina Bay Sands.

Personality Overview

Relationship Oriented

Believer

Imaginative

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Customer Experience Innovation
In a recent partnership, she emphasized a commitment to "enhancing the customer experience through innovation and accessibility" to better serve patrons.
Casino Cage Operations
Possesses over 18 years of direct experience, progressing from cashier roles to managing the entire cage and slot operations for major casinos.
Casino Pre-Opening
Demonstrated expertise in launching large-scale casino enterprises by serving as a pre-opening team member for both MGM Macau and Marina Bay Sands.

Media Appearances

Novelyn has no verified media appearances

Work History

10-2023
Casino Operations Manager at Eagle River Casino & Travel Plaza
4-2022 - 9-2023
Assistant Slot Cage Manager at Eagle River Casino & Travel Plaza
6-2016 - 3-2020
Senior Cage Supervisor at Marina Bay Sands
11-2010 - 5-2016
Casino Cage Supervisor at Marina Bay Sands
3-2010 - 11-2010
Casino Senior Cage Cashier at Marina Bay Sands

Education

Diploma from Academy of Learning Career College
Bachelor of Science (B.S.) from San Sebastian College - Recoletos de Manila

More Information

Social Presence :

Prographics :

Exp : 28 Location : Whitecourt, Alberta, Canada Job Level : Middle Designation : Casino Operations Manager at Eagle River Casino & Travel Plaza
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Insights For Selling To Novelyn

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk about their team and how your product will help them do things better and easier
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t be excessively objective, be a storyteller
  • Don’t assume a yes just because they have not said no
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Novelyn is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Novelyn

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Novelyn move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Novelyn take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Novelyn

Personality Compatibility


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