Faith Cross

Supporter
DISC Type : s

Lead Slot Mechanic at East Wind Casino

Martin, South Dakota, United States

Overview

Faith Cross is an experienced supervisor in the Class II gaming industry, currently working as a Lead Slot Mechanic at East Wind Casino. Her expertise covers machine maintenance, networking, and regulatory procedures. She holds a Bachelor of Science from Oglala Lakota College, complementing her technical skills.

Her background includes creative work in advertising production for a newspaper, where she handled ad creation, photo editing, and layout design. Faith also has a unique history in public service, having worked as a 911 emergency operator, showcasing her ability to perform under pressure.

Before her gaming career, Faith served her community as a 911 emergency dispatcher.

Personality Overview

Thoughtful In Approach

Slow To Decisions

Social Proof Driven

They are unlikely to become strong champions as they don't prefer pushing other people.  They are good and approachable with everyone, internally and externally. Their motivation stems from the impact that their decisions can have on the organization.


Topics They Care About

Class II Gaming
Possesses deep expertise in Class II gaming procedures, including NIGC MICS and drop/count protocols, central to her career.
Casino Floor Management
Manages the complete lifecycle of casino floor operations, from maintaining all games to supervising and training slot attendants.
Technical Training
Her role involves actively supervising and training new and existing slot attendants, demonstrating a focus on team development and skill-building.

Media Appearances

Faith has no verified media appearances

Work History

11-2015
Lead Slot Mechanic at East Wind Casino
1-2014 - 5-2015
Advertising/Production at Lakota Country Times
12-2011 - 12-2013
Count Team Supervisor/Slot Tech at East Wind Casino
4-2002 - 7-2006
911 Operator at Custer County Communications

Education

2015 - 2019
Bachelor of Science (BS) from Oglala Lakota College
Education details unavailable from Bennett County High School, Martin, SD

More Information

Social Presence :

Prographics :

Exp : 17 Location : Martin, South Dakota, United States Job Level : Mid-senior Designation : Lead Slot Mechanic at East Wind Casino
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Insights For Selling To Faith

During A Call Or A Meeting

DO's

  • If possible, connect them to existing customers
  • Engage other key stakeholders on their side and leverage if they approve of your product
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.

DONT's

  • Don’t keep pushing them for a straight answer, just make your own conclusions
  • Don’t don the salesperson avatar, be the friendly advisor instead
  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Faith is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from Faith

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will Faith move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can Faith take some risk or not?

  • They are risk-averse and like to make decisions that others support.

You And Faith

Personality Compatibility


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