Ogla G. is the Manager of Contract Services & Vendor Relations for Europe & Pacific at American Airlines, specializing in managing outsourced contact centers and negotiating vendor contracts. Her background includes performance planning and improving customer experience. She holds a degree in Business Studies from DKIT.
She previously served as a Project Analyst on "Jetstream, " a multi-year Passenger Service System development and implementation project for the airline.
Read the full overview →They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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