Ola Awofala

Enthusiast
DISC Type : i

Customer Support Coordinator at Coople UK

Canada

Overview

Ola is a highly coachable and adaptable professional transitioning from customer support into tech sales. With experience managing high-volume customer interactions at Coople UK and a background in brand management from O2 Academy Lagos, she excels at building rapport and clear communication. People often describe her as a "great communicator" and "persistent".

Having recently relocated to Canada to support her family, Ola is now focused on her career goals. Outside of her professional pursuits, she is a passionate food lover. She values new experiences and has a knack for figuring things out quickly in unfamiliar situations.

Olas personal motto is "Progress through consistency, " reflecting her dedicated approach to growth.

Personality Overview

Story Driven

Optimistic

Consensus Focused

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Tech Sales Transition
Her current focus is starting a career as a Sales Development Representative, actively learning and applying prospecting skills through programs like SV Academy.
Customer Engagement
Previously managed 80-120 customer interactions daily at Coople UK, demonstrating expertise in understanding and resolving customer issues effectively.
Brand Strategy
Holds a degree in Brand management and marketing strategy from O2 Academy Lagos, indicating a foundational interest in how companies present themselves.

Media Appearances

Ola has no verified media appearances

Work History

1-2023 - 1-2025
Customer Support Coordinator at Coople UK

Education

Brand management and marketing strategy from O2 Academy Lagos
1-2022 - 2-2023
Master of Science - MS from Middlesex University

More Information

Social Presence :

Prographics :

Exp : 2 Location : Canada Job Level : N/A Designation : Customer Support Coordinator at Coople UK
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Insights For Selling To Ola

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ola is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Ola

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Ola move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Ola take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Ola

Personality Compatibility


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