Oliver Scott Palmer

Questioner
DISC Type : c

Director - Industrial Controls Systems Engineering & OT Cybersecurity at Microsoft

Cleveland, Ohio, United States

Overview

Oliver is the Director of Data Center Engineering & OT Cybersecurity at Microsoft, leading global teams focused on building automation and secure control platforms. His background includes managing large-scale data center systems at AWS. He holds a Masters in Industrial Engineering from Cleveland State University.

Outside of work, he is a family-oriented individual who is grateful for their support through his dynamic career journey. He has a humorous perspective on technology, once carving "AI" into a pumpkin and calling it the "scariest" thing of the year.

His personal philosophy: "Risk is far more about the opportunities we should be taking than the avoidance of the unknowns. "

Personality Overview

Not Easily Convinced

Cautious & Analytical

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

AI Data Center Growth
He is actively hiring controls engineers to build and be part of Microsoft's AI Data Center growth, showing it's a key priority for his team.
OT Cybersecurity
His current role is centered on leading OT Cybersecurity with a core focus on creating industrial controls platforms that are secure by design.
Global Team Building
Previously built an engineering team at AWS from 5 to 70 people across 15 countries and is currently hiring for his global teams at Microsoft.

Media Appearances

Oliver has no verified media appearances

Work History

7-2024
Director - Industrial Controls Systems Engineering & OT Cybersecurity at Microsoft
8-2022 - 7-2024
Global Operations Manager - Data Center Systems at Amazon Web Services (AWS)
11-2018 - 8-2022
Regional Controls Manager - EMEA & Global Colocation at Amazon Web Services (AWS)
3-2014 - 11-2018
RoviSys Nederland - Senior Engineer at RoviSys Building Technologies
8-2012 - 3-2014
Project Manager at Fives North American Combustion, Inc.

Education

Master of Science in Industrial Engineering from Cleveland State University
Bachelor of Science in Mechanical Engineering Technology from Cleveland State University

More Information

Social Presence :

Prographics :

Exp : 25 Location : Cleveland, Ohio, United States Job Level : Mid-senior Designation : Director - Industrial Controls Systems Engineering & OT Cybersecurity at Microsoft
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Insights For Selling To Oliver Scott

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Oliver Scott is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Oliver Scott

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Oliver Scott move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Oliver Scott take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Oliver Scott

Personality Compatibility


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