Olivia Boutros

Questioner
DISC Type : c

Enterprise Account Executive - MENAT at KnowBe4

Dubai, United Arab Emirates

Overview

Olivia Boutros is an Enterprise Account Executive for the MENAT region at KnowBe4, specializing in mitigating social engineering threats. She holds two Masters degrees in Engineering and leverages her past experience in procurement and business development at Petrofac to help organizations strengthen their human firewall through security awareness training.

She successfully transitioned her career from process and procurement engineering in the energy sector to a key sales role in the cybersecurity industry.

Personality Overview

Cautious & Analytical

Systematic

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Social Engineering Defense
Her professional headline and role at KnowBe4 are dedicated to helping organizations manage the ongoing problem of social engineering attacks.
Human Risk Management
Her recent posts highlight a focus on strengthening the "human layer of defense" using AI-driven insights and data-powered learning platforms.
MENAT Tech Events
Actively participates in and promotes major regional technology conferences such as GITEX GLOBAL and Comex to connect with industry leaders.

Media Appearances

Olivia has no verified media appearances

Work History

7-2025
Enterprise Account Executive - MENAT at KnowBe4
5-2022
Regional Account Executive - MENAT at KnowBe4
11-2021 - 4-2022
Business Development - Market Analyst at Petrofac
3-2018 - 11-2021
Procurement Engineer at Petrofac
10-2016 - 3-2018
Process Engineer at Petrofac

Education

2020 - 2021
Master of Engineering Management - MEM from American University of Beirut
2015 - 2016
Master's degree from University of Balamand

More Information

Social Presence :

Prographics :

Exp : 9 Location : Dubai, United Arab Emirates Job Level : Middle Designation : Enterprise Account Executive - MENAT at KnowBe4
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Insights For Selling To Olivia

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Olivia is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Olivia

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Olivia move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Olivia take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Olivia

Personality Compatibility


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