Oscar Viñas

Energizer
DISC Type : I

Chief Claims Officer at Zurich Santander México

México, Mexico

Overview

Oscar Viñas is the Chief Claims Officer at Zurich Santander México, leveraging extensive experience from leadership roles at Seguros SURA and AXA. He specializes in claims management strategy, process optimization, and implementing cost containment initiatives within the insurance sector. His career focus is on enhancing operational efficiency and strategic design.

He is driven by a mission to transform the claims process into a positive differentiator for the company. Oscar aims to create a "wow" experience for clients during challenging times, viewing claims not just as a process but as a key moment to build customer loyalty.

Personality Overview

Relationship Oriented

Enthusiastic

Imaginative

They excel at seeing the bigger picture, and the long-term impact of their decisions.  They are people oriented, friendly and like creating new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Claims Management
As Chief Claims Officer, he is responsible for defining and implementing the overarching strategy for claims management at a national level.
Process Optimization
His background includes managing project portfolios and designing process architecture to improve operational efficiency and implement customer-centric models.
Cost Containment
A key part of his previous roles involved designing and executing strategic initiatives specifically aimed at controlling and reducing costs in claims.

Media Appearances

Oscar has no verified media appearances

Work History

6-2021
Chief Claims Officer at Zurich Santander México
2-2018 - 7-2020
Responsable de Siniestros at Seguros SURA
10-2016 - 1-2018
Subdirector Procesos y Proyectos at Seguros SURA
2-2013 - 10-2016
Subdirector Calidad y Control at RSA
6-2012 - 2-2013
Gerente Calidad y Control at RSA

Education

Oscar has no verified education history

More Information

Social Presence :

Prographics :

Exp : 26 Location : México, Mexico Job Level : Leadership Designation : Chief Claims Officer at Zurich Santander México
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Insights For Selling To Oscar

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Invite them for a lunch or a drink/coffee
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Oscar is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Oscar

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Oscar move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Oscar take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Oscar

Personality Compatibility


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