Pallavi Arora in

Pallavi Arora

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Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore
📍 Bengaluru, Karnataka, India

Pallavi Arora is the Vice President of CX Centers for APJC at Cisco, leading a large-scale delivery organization. A graduate of Jawaharlal Nehru College of Engineering, she is a results-oriented leader with deep expertise in organizational transformation and customer experience. Colleagues describe her as a poised and mature leader.

Pallavi is a dedicated advocate for diversity and inclusion, particularly for women in technology. She founded the Cisco Connected Women initiative in India and frequently speaks on technology trends and career development, believing strongly in the principles of continuous learning and self-disruption to foster success.

She received the Solidarity Idol Wequity Award in 2022 for her work as an ally supporting women in the technology industry.

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Experience
34 Years
Current Role
Vice President CX Centers - APJC
Job Level
Senior
Location
Bengaluru, Karnataka, India
Personality Overview

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Priorities

Topics Pallavi cares about

Women in Tech
An award-winning advocate for women, she founded the "Cisco Connected Women" initiative and frequently speaks on creating a more equitable technology sector.
AI in CX
She often participates in panels and summits discussing how AI can be leveraged to enhance customer experience, which is a central focus of her role at Cisco.
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Career

Work history

7-2020
Vice President CX Centers - APJC
Cisco Systems (India) Private Limited, Bangalore
1-2020 - 7-2020
APAC Director of Advanced Support - Google Cloud and Gsuite
Google
2-2019 - 12-2019
Senior Director, Customer Delivery
Cisco Systems (India) Private Limited, Bangalore
11-2017 - 1-2019
Senior Director, Technical Services
Cisco systems India Pvt Ltd
11-2017 - 5-2018
Senior Director Technical Services
Cisco
In the press

Media appearances

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Education
1986 - 1989
Bachelor of Engineering
Jawaharlal Nehru College of Engineering
1985 - 1989
Bachelor of Engineering
Jawaharlal Nehru College of Engineering
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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