Pallavi Arora

Evaluator
DISC Type : dcs

Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore

Bengaluru, Karnataka, India

Overview

Pallavi Arora is the Vice President of CX Centers for APJC at Cisco, where she leads a large-scale delivery organization. Described as a poised and mature leader, she has a proven track record in organizational transformation, engineering, and execution. She is a graduate of Jawaharlal Nehru College of Engineering.

Pallavi is a dedicated advocate for diversity and inclusion, particularly for women in technology. She founded the Cisco Connected Women initiative in India and frequently speaks on the topic. She believes in continuous learning and self-disruption as key principles for career success in the ever-evolving tech landscape.

She is a recipient of the Solidarity Idol Wequity Award 2022 for her work as an ally supporting women.

Personality Overview

Quality Focused

Thorough Evaluator

Fast But Analytical

They are not very likely to become strong advocates of your product or service  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

AI in CX
She has delivered keynotes and written articles on leveraging AI to enhance customer experience, which is central to her current role at Cisco.
Women in Technology
She founded the "Cisco Connected Women" initiative and was awarded for her role as a female ally, consistently championing support for women in the workplace.
Diversity & Inclusion
A core part of her leadership philosophy, she actively fosters an inclusive culture within her teams and promotes diversity initiatives.

Media Appearances

Pallavi has no verified media appearances

Work History

7-2020
Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore
1-2020 - 7-2020
APAC Director of Advanced Support - Google Cloud and Gsuite at Google
2-2019 - 12-2019
Senior Director, Customer Delivery at Cisco Systems (India) Private Limited, Bangalore
11-2017 - 1-2019
Senior Director, Technical Services at Cisco systems India Pvt Ltd
11-2017 - 5-2018
Senior Director Technical Services at Cisco

Education

1986 - 1989
Bachelor of Engineering from Jawaharlal Nehru College of Engineering

More Information

Social Presence :

Prographics :

Exp : 7 Location : Bengaluru, Karnataka, India Job Level : Senior Designation : Vice President CX Centers - APJC at Cisco Systems (India) Private Limited, Bangalore
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Insights For Selling To Pallavi

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Pallavi is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Pallavi

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Pallavi move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Pallavi take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Pallavi

Personality Compatibility


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