Pam Connors in

Pam Connors

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Operations Manager, Support & Transformation at Lytx, Inc.
📍 Imperial Beach, California, United States

Pam Connors is the Operations Manager for Support & Transformation at Lytx, Inc. , specializing in process improvement and program management. An analytical leader with expertise in Salesforce and Lean Six Sigma, she has a history of executing innovative programs that drive efficiency. She holds a B. S. from the University of San Diego and an M. P. A. from CSU-Dominguez Hills.

Outside of work, Pam is deeply committed to community service, demonstrated by her extensive involvement with Girl Scouts San Diego. She is a recognized volunteer leader and actively participates in fundraising and donor events for the organization, showing a passion for youth development and mentorship.

She is a recipient of the "Thanks Badge I, " the highest honor an adult volunteer can receive in the Girl Scouts of the USA.

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Experience
6 Years
Current Role
Operations Manager, Support & Transformation
Job Level
Middle
Location
Imperial Beach, California, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Pam cares about

Process Improvement
Her entire career, including roles at ServiceNow and Lytx, focuses on optimizing business processes, once reducing a task from 10 days to 2 hours.
Customer Experience
She is a recipient of a peer-nominated Customer Experience Award and improved ESAT scores by 27% in a previous role through process implementation.
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Career

Work history

8-2023
Operations Manager, Support & Transformation
Lytx, Inc.
3-2021 - 6-2023
Operational Excellence Manager
ServiceNow
6-2016 - 6-2021
Sustainable Development Manager
Elite Business Ventures Inc
6-2020 - 3-2021
Innovation & Salesforce Manager
Workshops for Warriors
2-2017 - 7-2017
Substitute Teacher
South Bay Union School District
In the press

Media appearances

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Education
2002 - 2004
Bachelor of Science
University of San Diego
2010 - 2012
Master of Public Administration (M.P.A.)
California State University-Dominguez Hills
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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