Richard Williams

Inquirer
DISC Type : dc

Senior Director, IT at Lytx, Inc.

San Diego, California, United States

Overview

Richard is a proven leader of global IT functions with expertise in operations, customer experience, and large-scale program management. As Senior Director of IT at Lytx, he drives technology strategy and innovation. He holds Certified ScrumMaster® and Prince 2 Practitioner certifications, and colleagues describe him as technically sharp, globally literate, and dedicated.

Richard shows a strong interest in technology trends from major companies like Microsoft and Sony. He is passionate about leadership and mentorship, taking pride in the long-term positive impact he has on his team members careers, even across different continents.

He once received unexpected messages from former team members on two different continents, thanking him for lessons they learned while working together.

Personality Overview

Judgemental

Demanding

ROI Conscious

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Accelerating Innovation
Expresses excitement for the fast pace of innovation at Lytx, particularly in AI, computer vision, and delivering meaningful impact for customers.
IT Service Excellence
Passionate about raising the bar for the end-user experience, as seen in his focus on hiring key roles for high-quality executive and employee support.
Digital Workplace
Actively shapes the future of the digital workplace, focusing on automation, endpoint management, and improving the employee technology experience at scale.

Media Appearances

Richard has no verified media appearances

Work History

12-2024
Senior Director, IT at Lytx, Inc.
3-2019 - 11-2024
Global IT Director at Illumina
4-2015 - 3-2019
Associate Director, IT at Illumina
8-2010 - 3-2015
Senior Manager, IT at Illumina
12-2008 - 8-2010
International Technical Lead, Senior IT Manager at Amgen

Education

Richard has no verified education history

More Information

Social Presence :

Prographics :

Exp : 26 Location : San Diego, California, United States Job Level : Senior Designation : Senior Director, IT at Lytx, Inc.
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Get to the point quickly instead of spending too much time on pleasantries
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Richard

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • Their decision making speed is somewhere in the middle.
  • Can Richard take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Richard

Personality Compatibility


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