Paschalis Petalas

Visionary
DISC Type : Ds

Head of Customer Experience and Governance at Abu Dhabi Commercial Bank

Abu Dhabi Emirate, United Arab Emirates

Overview

Paschalis has no verified overview

Personality Overview

Objective Evaluator

Risk Tolerant

Direct & Assertive

Reading between the lines and seeing beyond your words comes naturally to them.  They might take some time to make their mind up but once they do, they don't change it easily. They are very professional in their approach and can weigh multiple perspectives together.

Topics They Care About

Paschalis has no verified topics they care about

Media Appearances

Paschalis has no verified media appearances

Work History

9-2019
Head of Customer Experience and Governance at Abu Dhabi Commercial Bank
6-2018 - 8-2019
Head of CRM & Customer Insights at Abu Dhabi Commercial Bank
2-2015 - 5-2018
Senior Vice President, Head of Customer Insights at First Abu Dhabi Bank (FAB)
1-2014 - 1-2015
Director Customer Experience and Intelligence at Piraeus Bank
1-2010 - 12-2013
Head of Customer Experience at Piraeus Bank

Education

12-2003 - 9-2005
MBA from Warwick Business School
9-1993 - 10-1994
MSc from Imperial College London

More Information

Social Presence :

Prographics :

Exp : 30 Location : Abu Dhabi Emirate, United Arab Emirates Job Level : Mid-senior Designation : Head of Customer Experience and Governance at Abu Dhabi Commercial Bank
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Insights For Selling To Paschalis

During A Call Or A Meeting

DO's

  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Use phrases like 'your team deserves', 'best in class' etc.
  • Let them know of potential risks but suggest mitigation methods alongside

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't go over them unless you are left with no other option

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Paschalis is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Paschalis

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Paschalis move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Paschalis take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Paschalis

Personality Compatibility


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